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CSP Features & Benefits
The Citizen Service Portal will help public safety agencies provide an improved level of service and communications with the citizenry at large. The application is provided as an inexpensive service that can provide big dividends for the participating agencies. Notable features and benefits include the following.
- Easy install and configuration. The portal application can be remotely installed and be operational in less than a day by EIS support group at no additional charge.
- On-line direct citizen reporting can manage many of the basic property reports, saving hundreds of man-hours every month resulting in significantly increased efficiency and significant savings of time and money.
- No additional IT resources required to manage the system, the portal is a fully hosted solution requires no hardware or local maintenance on behalf of the agency.
- Operates on EIS provided server farm to guarantee service up time.
- 100% internet based application available through a public web site, provides access from anywhere.
- The portal application can be individually tailored and the agency can customize the web pages look and feel. All pages in the presentation are tailored with the descriptions, logo, disclaimers, and other information specified by the Agency.
- The portal is provided as a public service without charge to the community or any advertising.
- The system fully integrates with the PS.NET/RMS supporting both automatic data publication and report acceptance, without requiring any system upgrades.
- Data is completely controlled by department.
Comprehensive email communications between the agency and the citizen are provided to reporting parties related to the status of the report as it is submitted, approved, or rejected.
- Agency can designate reviewing officers. Any designated agency officer/supervisor can easily review/approve/reject dozens of citizen reports within minutes.
- The portal database system is compatible with Global Justice XML (GJXML) format.
- Simple Licensing Plan: No initial “Purchase” required. Service fees are bundled into the agency’s existing support agreement.
- Agency defined report types control the type of reports accepted online and specify the data to be collected from citizen.
- Publish crime and policing activity information directly to the citizenry, increase public awareness of local crime issues.
Provide medial logs automatically, eliminate manual generation and dissemination.
- Generates easy-to-understand maps from agency case reports and CAD activity information.
- Information and Maps available to agency personnel and citizens 24 X 7 X 365.
For more information please contact us at info@goeis.net or fill out our online form or give us a call toll free at 877.EISWARE (347-9273). |
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